After a global outage, WhatsApp services have been restored
Millions of users cannot send or receive messages on Whatsapp.
The popular messaging app WhatsApp stopped working with many people worldwide on Tuesday, with users in Asia, the UK, South Africa and Europe reporting problems sending and receiving text messages and videos.
However, the platform resumed its services after the outage was resolved.
At around 0750 GMT, the outage reporting website Downdetector showed that more than 68,000 users had reported problems with the app in the UK. She said 19,000 people in Singapore and 15,000 in South Africa had reported the problems.
The app has become an essential means of communication for homes and businesses. When Whatsapp went down for an hour last October, it affected the trading of assets from cryptocurrency to oil before traders turned to alternative platforms like Telegram.
The app’s latest outage comes during the festive season in India, its largest market by the number of users when people use the platform more than usual to send seasonal greetings.
Downdetector tracks outages by collecting status reports from various sources, including errors sent by users on its platform. The outage may have affected more users.
“We are aware that some people are currently experiencing problems sending messages and are working to restore WhatsApp for everyone as soon as possible,” a spokesperson for the parent company, Meta Platforms, told WhatsApp on Tuesday.
In October last year, Meta’s stock price fell more than 5% after its services, including Instagram and WhatsApp, suffered a global outage that lasted for hours.
Nearly 124,000 outages have been reported on Facebook, about 97,000 on Instagram and more than 33,000 on WhatsApp, according to the latest data from DownDetector.
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