Microsoft’s cloud outage affects users around the world

Microsoft restores cloud services after its platforms Azure and Teams go offline, rendering millions of users unable to access them.

Microsoft Corp. announced on Wednesday that all of its cloud services have been restored after a networking issue caused its cloud platform Azure and other widely used applications like Teams and Outlook to go offline.

Services throughout the Americas, Europe, Asia Pacific, Middle East, and Africa were affected, according to the status page for Azure. Only China’s services and its platform for governments escaped damage.

The Microsoft Wide Area Network should have fully recovered by late morning, according to Azure, and the majority of customers should have seen services return (WAN).

According to Microsoft data, Azure has 15 million corporate clients and over 500 million active users. Because so many of the biggest firms in the world rely on the platform, an outage there may have a cascading effect on several services.

Following the pandemic, which led to an increase in people working from home, businesses have become more and more dependent on internet platforms.

Microsoft has previously stated that it had discovered a network connectivity problem with devices throughout the Microsoft WAN. Both client-to-Azure internet connectivity and data centre service connectivity are impacted, according to the statement.

Later, Microsoft tweeted that it was employing “extra infrastructure to hasten the recovery process” after rolling back a network update that it thought was the root of the problem.

Microsoft withheld information about how many customers were impacted by the outage, however, data from the outage monitoring website Downdetector revealed that there were thousands of occurrences occurring across continents.

The Downdetector website collects status reports from many sources, including users, to keep track of outages.

On Tuesday, Microsoft’s cloud business supported its fiscal second-quarter earnings. Despite concerns that the lucrative cloud segment for big IT companies could be severely impacted as clients attempt to cut spending, it predicted third-quarter sales in its so-called intelligent cloud business will be between $21.7 billion and $22 billion.

According to projections by BofA Global Research, Azure’s share of the cloud computing market will increase to 30% in 2022, falling short of Amazon’s AWS.

Microsoft announced this week that it was eliminating over 10,000 employees, joining other major tech corporations in using layoffs as a means of weathering the worse economy.

Pre-market trading saw a 2.4% decline in its shares.

Big Tech platform outages are widespread; businesses as diverse as Google and Meta have experienced service interruptions. After Amazon, Azure is the second-largest provider of cloud services, however, it experienced disruptions in 2017.

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